About Us
Yes, it’s true: things fall apart, accidents happen, and what can go wrong often does. Despite all of our best intentions, the world of workplace AV technology systems is not immune to things going sideways on occasion. For some, the fear of a firmware update gone haywire, or a piece of technology failing just AFTER its manufacturer warranty expires is all the motivation needed to secure a service plan for an AV system.
But, if you’re still on-the-fence, or just haven’t ever experienced the true benefits of working with a trusted and resourceful office AV technology partner like iSpace, read on for five less-obvious reasons that might just convince you to pull the trigger.
iSpace Environments offers smart Flex Care and Complete Care Plans for your technology investments. Every plan includes priority support from our Service Hub team.
Our Service Hub is command central for trouble-shooting and service inquiries. While every existing and potential iSpace customer can access the experience of our Service Hub technology experts, when you sign up for Flex Care or Complete Care plans, your calls to our Service Hub receive priority – no matter how big or small the request. Your investment and trust in our team results in expedited response!
Yes, just about every organization has an IT specialist or team on staff (or on-call). These heroes are busy helping to make sure your networks and systems are protected and running smoothly. Thing is…not every IT expert is also an AV systems expert. The unique skillset needed to maintain and support video conferencing, room scheduling & control systems, and complex audio networks (not to mention video walls and sound masking systems) is not one that every IT network specialist has in their wheelhouse – nor does he/she always have the time to learn new systems on-the-fly. Put our AV technology support team to work as an expert extension of your IT team. Together we can do great things!
As they say, the one thing you can count on is change — and no where is it more evident than in the advancement of technology. The world of workplace AV marches on with innovate new products being released and adopted year after year. From the move toward SAAS solutions, to the increased use of VoIP and PoE, the world of workplace AV is ever-changing. Imagine having a trusted and invested AV technology partner on your side, helping your organization to craft a smart plans for the inevitable.
Imagine your workplace AV system needs urgent attention – and fast. Do you always have time to wait for an estimate (and a P.O.) for service diagnoses to be approved by all of the needed layers of bureaucracy within your organization? There’s a better – and speedier – way! Our Flex Care and Complete Care customers’ accounts are preloaded with pre-approved hours that allow us to make a site visits for trouble-shooting and maintenance without the hassle of waiting for your internal approval processes. Your investment gets us to your rescue sooner!
Sadly, AV technology systems are often the last to be updated as organizations make plans for facilities updates. Many offices still use legacy video conferencing codex hardware that has stood the test of time – but is more than a decade or two old! What happens when that legacy hardware product goes kaput, but the manufacturer stopped making those machines years ago? That is the time for a trusted – and resourceful – AV technology system partner who can go the extra mile to track down cost-effective solutions via extraordinary means! That’s what we do for our customers.
